Security

Learn more about how our compliance and security best practices keeps your data safe.

FAQs

Do you have a trust center?

Yes!

Visit security.countercyclical.io to see everything relating to our security posture for our internal systems, subprocessors, enterprise functionality, and more.

What service(s) do you use for your cloud infrastructure?

We use Heroku as our cloud infrastructure provider, and we use the Common Runtime located in the United States.

For more information, you visit the following resources:

• https://devcenter.heroku.com/articles/dyno-runtime#common-runtime

• https://devcenter.heroku.com/articles/regions

How are vulnerabilities reported?

You can report any suspected security issues, along with getting information about what is in scope for our reports and other guidelines, by emailing us at [email protected]

Do you approach encryption and data security with regards to collaboration?

Collaborative features are designed with secure encryption practices. When multiple users access and edit the same data, the platform ensures that encryption is maintained throughout the collaboration process, safeguarding the integrity and confidentiality of the shared information.

Do you conduct regular security audits and assessments?

Yes, we regularly perform security audits and assessments to identify and address potential vulnerabilities. Our team is dedicated to maintaining the highest security standards.